Get in Touch With Us
Whether you have spotted something that needs correcting, want to suggest a casino we should review, or have a question about how our free spins comparisons work, this page tells you the best way to reach us and what to expect when you do.
How to Reach the Team
Email is the most direct route. Every message lands in a shared inbox that a member of our editorial team checks daily. Write to us at [email protected] and you will hear back from a real person — not an automated reply.
To help us respond quickly, please include a short description of your enquiry in the subject line. If your message relates to a specific casino or page on this site, naming it upfront means we can route it to the right person straight away.
We aim to reply within two working days. During busier periods it may take a little longer, but we follow up on every message we receive.
What You Can Write to Us About
We welcome all kinds of enquiries. The most common reasons readers get in touch include:
- Accuracy and corrections — If something on our site looks out of date or incorrect, please tell us. We take factual accuracy seriously and investigate every flag.
- Content questions — Unsure how we assess free spins offers, what wagering requirements mean in practice, or how we rate a particular casino? Ask away.
- Casino suggestions — Know of a US-facing social or sweepstakes casino we have not yet covered? We are always looking to expand the range of options we review.
- Feedback and site improvements — If something is confusing, hard to find or simply not useful, we want to know. Reader input shapes how we develop the site.
- Partnership and editorial enquiries — If you represent a brand and would like to discuss how we work, please introduce yourself clearly and outline what you have in mind. We review all approaches on their editorial merits.
- Responsible gambling concerns — If you or someone you know is struggling with gambling, mention it in your message and we will point you towards support resources promptly.
A Note on Responsible Gambling
This site covers online casinos available to residents of the United States. Most operate as social or sweepstakes platforms, but real-money wagering carries genuine risk wherever it applies. If gambling has stopped being enjoyable or is affecting your finances or wellbeing, please reach out for support. The National Council on Problem Gambling helpline is available 24 hours a day at 1-800-522-4700, and the National Problem Gambling Helpline also offers chat and text support at ncpgambling.org. You can also self-exclude through state-level programmes — your state gaming regulator's website is the best starting point.
We are happy to help you find the right contact if you are unsure where to turn.
Our Editorial Independence
blackcoralcapital.com earns revenue through commercial relationships with some of the casinos listed on this site. That does not influence where a casino ranks or what we write about it. Our rankings are based on researched criteria — the quality and conditions of free spins offers, licensing, game range, payment options and the transparency of bonus terms — and commercial arrangements do not buy a higher position.
If you believe a review is inaccurate or that a casino should not be on this site, email us. We will investigate and update the page where the evidence supports it.
Who We Are
The site's content is led by Spencer Hayes, who oversees the research, review methodology and editorial standards across all pages. Spencer's focus is on helping US readers cut through the noise around casino bonuses — particularly free spins — and understand what an offer is actually worth before they claim it.
If your enquiry is editorial in nature, addressing it to Spencer's attention in your subject line will help us get it to the right person faster.
What We Will Not Be Able to Help With
We are an independent comparison and review site, not a casino operator. That means we cannot:
- Access your account at any of the casinos we cover
- Process, chase or reverse withdrawals on your behalf
- Resolve disputes between you and a casino directly
- Provide legal or financial advice
For account issues, contact the casino's own support team directly — their customer service channels are listed within each individual review on this site. For unresolved disputes, the relevant state gaming regulator is usually the appropriate next step.
A Word on the Casinos We Cover
Every casino listed on this site has been researched against a consistent set of criteria. We verify that platforms operate under a recognised licence or legal framework, use HTTPS encryption to protect user data, apply certified random number generators to their games, and publish clear terms for their bonus offers — including free spins. We also check that each site offers a route to responsible gambling tools such as deposit limits and self-exclusion.
If you are exploring our free spins comparisons for the first time, bear in mind that RTP figures represent long-term statistical averages across millions of spins — they do not predict what any individual session will return. Bonus terms such as wagering requirements, game restrictions, expiry dates and maximum redemption caps all affect the real value of an offer. We explain these in detail across our review pages.
Players must be at least 21 years old to participate in real-money gambling where it is legal in their state, and must be physically located within a state where the relevant form of gambling is permitted. Eligibility rules vary by platform and by state.
Getting the Most From Your Message
- Include the name of the casino or page your question relates to.
- Describe your enquiry in one or two sentences in the subject line.
- If you are flagging an inaccuracy, share the specific detail you believe is wrong and, where possible, a source.
- If your message is time-sensitive — for example, an offer expiry — say so and we will prioritise accordingly.
We look forward to hearing from you.